The DBP Client Success Team is your go-to benefits concierge, providing you with the ultimate benefits solutions! It goes without saying: we are passionate about client care. You can trust our Client Success Team to dedicate their service to you and your staff 100%. DBP Benefits will provide the ultimate outsourced solution to meet your worksite benefits program needs.
As your go-to benefits concierge, it will be our pleasure to be your:
- Liaison providing solutions to your HR department by working directly with vendors to establish and implement plans to ensure smooth billing and eligibility matters, claim processing, claim payment structure and rules
- Advocate for employees in claim resolution, provider access and disputes
- Employee total benefit compensation statement provider to show your employees the real value of their wellness
- Onboarding and open enrollment concierge solution provider for your employees
At DBP Benefits, our team designs unique long-term benefits plans based on your unique needs. Our DBP Client Success Team are experts in all areas of benefits plan design, implementation and administration. DBP utilizes and provides multiple benefit administration systems, depending on the needs and complexity of our clients. We believe in investing back into our clients.
Strategic Planning & Account Management
Client care and strategic account management are core values at DBP Benefits; we work diligently to ensure the accountability, responsiveness, and efficacy of our services, on every level. We are passionate about meeting your needs: client care is at the center of our corporate culture.
We are here to anticipate and prevent administrative issues, and consistently monitor the wellbeing of your company and its employees. We focus all of our resources on detecting problems and providing solutions, and keeping you informed every step of the way. Not only does DBP Benefits require service-level commitments from our program vendors, but we also hold ourselves accountable for timely, accurate replies to all benefit-related inquiries and concerns. It is our responsibility to accommodate your requests in real time with clear interpretations, explanations, and advice.
To provide first-class service, DBP Benefits recruits and retains highly trained, talented employees for our Client Success Team. We are friendly, knowledgeable, and resourceful concerning all aspects of healthcare reform and employee benefits management. Our company maintains a team of long-term employees, dedicated to serving you and building our unique brand of client care.
Our account responsibilities include, but certainly aren’t limited to:
- Additions and deletions
- Billing reconciliations
- Employer/employee interactions
- Consumer-driven healthcare education
- Auditing of vendor performances
- Projecting plan modeling alternatives
What are you waiting for? We invite you to take advantage of our Client Success Team as your knowledgeable and resourceful healthcare reform and employee benefits partner.
At DBP Benefits, we practice what we preach. You can trust our Client Success Team to dedicate their service to you and your staff. It would be our honor to provide you with the ultimate outsourced solution for your unique worksite benefits program needs.